FAQs

What is my rental period?

The rental period varies depending on the item. This can be seen on the rental product page and at checkout. 

Your rented item is on a subscription model. This means, your rental period is automatically renewed. 

Your subscription will stop once the item has been dropped off at your nearest UPS center.

Can I purchase my rental?

Of course! You can purchase your rental at any time. We suggest the latest you should purchase the item is 1 (one) day prior to your rental subscription renewal. 

If you purchase the item on the day of your rental subscription renewal, you will be charged for the renewal. 

To make the purchase, go to your rental account and select ‘buy’.

How are the number of days in a rental counted?

We begin counting the days once you receive the item. This will be considered day #1.

What is the Service Fee?

The standard ‘Service Fee’ at check-out includes rental refurbishment and minor damage cover.

All items need to go through a vigorous refurbishment process to meet our high rental standards. This includes: cleaning,  vacuuming, sanitizing, drying, reassembly and repackaging.

What is your cleaning/refurbishment process?

Each item undergoes a rigorous 6 stage cleaning process. This includes: cleaning using water and mild detergents, vacuuming wet or dry, sanitizing using hot and pressurized steam cleaners, drying, reassembly and repackaging. Quality control tests are conducted throughout the different stages. All materials are plant based, dye-free and scent free.

If you need to wash the item, please follow the washing instructions on the product label and can also be found in the product instruction manual.

How do I return my rental?

Please print the return label from your Rental Account. 

Note : if there are multiple items being returned, we request that you create a return label per item.  

Your subscription will automatically renew until the Item has been dropped off at the local UPS center and on its way back to our warehouse. 

We ask that you please return all items in its original packaging! 

If you don’t have the original package, please ensure the item is securely repackaged to avoid return damages.

What happens if the item is returned with defects and/or damages?

We ask that you please keep the original packaging! 

You are responsible for the item once it is delivered to you. It must be returned in the condition it was received. Please do not allow smoking near any of the equipment as fibers and plastics can absorb the odor. 

If the item is returned with defects and damages you will be charged accordingly.

Damages include : stains, tear, spoilage, loss of parts and other damages that can be repaired so the item remains rentable. 

However, if the item is lost, stolen or redeemed ‘unusable’ due to defects and damages you will be charged for the full retail price.

Does my Rental Automatically Renew?

YES! Please pay attention to the rental return date. Your rented
item is on a subscription model. This means, your rental period is
automatically renewed. 

Your subscription will stop once the item has been dropped off at
your nearest UPS center. 

If you are unsure when your rental renews, please refer to your Rental Account.

All renewal information can be found there.  

 

Renting Baby Gear Is Cost-Effective

Baby gear can be expensive, and children outgrow or no longer need many items relatively quickly. Renting allows you to use high-quality, expensive products for a fraction of the cost of purchasing them. Items like bassinets, for example, are only needed for a short period in the early months of your baby’s life. Renting them makes perfect sense!

Renting Is Practical

Another advantage is the convenience and flexibility it offers. Renting allows parents to select the right products for their child's current age and developmental stage without the commitment of a permanent purchase.
It also eliminates the need for storing bulky items once they are no longer needed, thus freeing up valuable space in homes.

Try an item to see if it matches your needs

It’s always nice to try baby gear before purchasing it, particularly if it’s expensive. With our PishPoshBaby rental service, you can rent strollers, carriers, travel cribs, or even a bed box, try it out and see whether it fits your needs. Renting baby gear can save you money as you can carefully decide what you want and need.
With our rental collection, parents can test various brands and types of gear to find what works best for their child and lifestyle without the pressure to commit to the first choice they make. For example, some people find baby carriers very practical while others prefer strollers. Rent both and decide for yourself, along with your baby.

Renting baby gear for traveling

Our Thule Sapling child carrier, Stokke bedbox, or UPPAbaby Remi Travel Crib & Playard are items you will need if you are traveling with your baby or child. They make traveling practical and easier. Instead of transporting bulky items or purchasing gear for temporary use, families can rent the necessary items at their destination, making travel easier and more enjoyable. With our collection, you are renting high-quality baby gear without compromises.
If you don’t plan on traveling extensively in the forthcoming months, renting such items also makes financial sense. Our rental collection has been crafted to include competitively priced items for parents who wish to travel with their children.

Renting baby gear for guests

If you are having guests over, renting baby gear is the most efficient solution. Renting baby gear such as the Joolz Aer+ Stroller can be incredibly convenient. Strollers, cribs, and even baby swings like our 4Moms MamaRoo Multi-Motion Baby Swing are great for your guests’ baby and you will only need them for the duration of their stay.

PishPoshBaby baby gear rental made easy

So, what are you waiting for? Choose the right baby gear rental for you from our selection and enjoy the peace of mind that only PishPoshBaby can give you!

Easy returns

Returns are simple: the customer can start through their rental portal access from their e-mail. The return label will be printable and all they will need to do is drop the package off at a local UPS location. The items from the PishPoshBaby gear rental collection are available within the contiguous US.

Competitive prices

There are no discounts applicable to the rentals. However, PishPoshBaby customers benefit from lower prices in subsequent periods after the first rental period.

Returning rentals

Rentals need to be returned in as similar condition as possible. If the rented item is returned completely unusable, then the customer will be charged for the items.
You can see the rest of our Terms and Conditions here.